Shipping
& Terms
The Bio Boutique only ships within the continental US.
Learn more about shipping times, terms and costs below.
Timeline for Shipping
Dry goods are mailed within 3 business days.
Reptiles are sent on Mondays, Tuesdays or Wednesdays for next day delivery.
** We no longer ship Isopods and Springtails **
This came down to supply and demand, we can hardly keep them in supply for our local customers!
Shipping Reptiles
All animals are produced by Randilyn of Bio Boutique unless otherwise noted and are guaranteed to be healthy and regularly feeding upon arrival. We will be in contact with you throughout the entire shipping process as the wellbeing of our animals is our number one priority.
Local Pickup is available at our store in Leavenworth, Kansas.
Live reptiles are shipped on Mondays, Tuesdays or Wednesdays via FedEx priority overnight only.
We only ship to FedEx ship centers to be held for pickup. NO home delivery ever, Only ship center pickup.
Animals are shipped in quality insulated boxes with the appropriate cryo/heat pack.
Reptile shipping is weather and holiday dependent. Shipping is closed completely during the christmas/new year time.
If there is a problem with an animal through shipping we must be notified within one hour of package being delivered and video/photographs must be provided. Appropriate steps from there will be discussed depending on the situation.
Reptile Terms
- Live Animal purchases are final.
- All our animals are guaranteed to be healthy and feeding regularly upon arrival.
- The health of our animals is guaranteed for 7 days. After this time period, due to possible husbandry flaws, we cannot guarantee the animal.
- We offer a lifetime of husbandry support for any animal we produce so please don't hesitate to ask questions. It is our goal to see you succeed.
- We guarantee the sex of our animals but short tail pythons can be sneaky despite our best efforts. Any gender disputes must be made within 1 week of arrival and we will discuss replacement.
- We accept PayPal, Square, Venmo and Cash.
Reptile Deposits
We accept deposits with the following terms:
- A deposit of 20% of the total purchase price is required to secure the animal.
- Of the total deposit, $50 is nonrefundable in the event the buyer changes their mind or is unable to complete the purchase in the set time frame.
- The remaining balance of the total purchase price is due within 60 days of placing the deposit.
- In the event of illness, injury, or death of the animal before shipping, the full deposit will be refunded.
- By placing your deposit, you acknowledge that you have read and understood these terms and conditions.
If you have any questions or require further clarification, please do not hesitate to contact us.
Thank you for your support. We look forward to providing you with your dream reptile!
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